1. Placing an order
An order is for the exact product option, duration, access method, platform, region, and price shown at checkout. Review those details before paying and ask support if anything is unclear or missing.
A storefront account is not required to place an order. If you choose Google Sign-In, the storefront may associate your saved cart, orders, purchase history, and delivery status with your DiGi Cambodia account. Guest customers should keep the order reference and private order-access link shown after checkout.
2. Payment and confirmation
Checkout uses KHQR in the currency displayed. An order is not treated as paid until the payment is matched and confirmed by the store's verification process.
If you paid but the order remains pending, do not pay a second time. Contact support with the payment reference so the transaction can be reviewed.
3. Digital access and third-party services
Products may be delivered as an activation code, access link, email invite, shared profile, login credentials, or setup on a customer account. The method shown for the selected option controls.
Brand and platform names belong to their respective owners. Unless a product page expressly says otherwise and the claim is verified, a listing does not mean DiGi Cambodia is an authorised or official reseller for that brand.
4. Customer responsibility
You are responsible for choosing a compatible platform and region, providing accurate requested details, following the supplied instructions, and keeping delivered access information private.
Do not redeem a code or start using delivered access if the product, platform, region, or option is different from the order. Contact support first so the issue can be reviewed.
5. Changes and applicable rights
Availability and third-party service features may change. A material policy update will receive a new review date on this page.
These terms do not remove rights that cannot lawfully be excluded under applicable Cambodian law.